Jason K. Barker
472 Sherbrooke St Lower Apartment
Peterborough, Ontario, Canada, K9J 2P3
(705) 750-0706;  E-mail:jabarker47@hotmail.com

Qualifications Summary

Programming C, C++, Java, Visual BASIC,Access/VBA, and 80X86 Assembler. HTML, Cascading Style Sheets(CSS) Perl/CGI and JavaScript.

Operating Systems: MS Windows 3.11, MS Windows 95/98/ME/2000/XP, MS DOS, MS Windows NT/2000, UNIX, LINUX,  VAX/VMS, and Macintosh System 7.

Networking: TCP/IP, OSI, Microsoft LAN Manager, Novell NetWare 3.x/4.x, Internet, Ethernet, Token Ring, LAN-WAN interconnection.

Server Software: Apache webserver, Microsoft Information Interchange Server/Personal Webserver.

Applications: Microsoft Office (Word, Excel, Access, FrontPage, PowerPoint), Microsoft Visual C++, Microsoft Project, Microsoft Visual Basic, Anti-Virus Tools, Telnet, Ftp, QuickTimeVR, Paint Shop Pro,  and others.

The Software Clinic Inc.
Peterborough, Ontario, August 2000-Present.
No contact with present employer

Support dealers and end-users of the ShopKeeper retail point of sale program. I am responsible for providing quick and efficient support to our users and dealers. This support, mostly by phone, consists of not only software specific questions but also network and dos based printing support. I have learned to deal with clients of varying degrees of computer skill.

I am also responsible for supporting and maintaining the office peer to peer network and computers. This includes handling the backing up and maintenance of data.

As a third party technician to an Information Technology support company, I have helped troubleshoot and repair network problems as an on-site technician for two major investment firms as well as support new software rollouts across an enterprise.

Sir Sandford Fleming College Information Technology Services, Peterborough August 1999-June 2000.

Develop Perl programs to assist in the transfer of email messages from one mail system to another. This was done in preparation of implementing a new email application (GroupWise).

SDG Labs, Laurentian University, Sudbury, 1996 
Provided programming and other technical help for the lab.

Information Networks Program at Sir Sandford Fleming College Peterborough, Ontario, Canada.

Computer Programmer/Analyst Program at Sir Sandford Fleming College, Peterborough Ontario Canada. 

3 years towards  a BSC (Honours), Computer Science, Laurentian University, Sudbury, Ontario, Canada.  

6^th Semester Advanced Project for Networking: This project involved working as a team on interconnecting a Windows NT server, Linux Server and a NetWare 4.1 server together into a LAN, then connecting 5 LANs, developed by the other teams,  into one WAN.

6^th Semester Advanced Project for Programming: Team-based development of  an Online Customer Rewards Website for the Shop 'n' Win company. My portion of this project involved developing Perl/CGI scripts that interacted with a SQL database using ODBC connections. I also troubleshot JavaScript code, as well as developing graphics for the Website. I was also responsible for supporting the Microsoft Internet Information Server that our test Website was engineered on. 


Developed Help Desk/Customer Tracking Database for The Software Clinic using Microsoft Access and Visual Basic for Applications. This Database is used to track customer problems and provides a list of solutions for common problems in the ShopKeeper Program. This program is used to speed customer problem resolution.